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Terms and Conditions of a licence to store goods
1. So long as all fees are paid up to date, You: (a) are licensed to store Goods in the Unit
allocated to You by FO from time to time and only in that Unit; (b) are deemed to have
knowledge of the Goods in the Unit; and (c) warrant that You are the owner of the Goods
in the Unit and/or entitled at law to deal with them in accordance with all aspects of this
Agreement as agent for the owner.
2. FO: (a) does not have and will not be deemed to have knowledge of the Goods; (b) is
not a bailee, custodian or warehouseman of the Goods and You acknowledge that FO does
not take possession of the Goods; and (c) does not grant any lease or tenancy of the Unit.
3. This Agreement will come into existence between FO and You when FO notifies You
it has accepted the order by signing the cover sheet. The storage period will begin on the
date agreed with You during the order process and set out on the cover sheet.
4. You must pay the Deposit on signing this Agreement. The Deposit (or the balance of it
after any appropriate deductions for unpaid Fees, repairs, cleaning or other charges to put
right any breach of this Agreement by You) will be refunded by cheque or electronic
transfer within 21 days of termination of this Agreement.
5. You are responsible to pay: (a) the Storage Fee (being the amount set out in the cover
sheet or as most recently notified to You by FO). FO will take the first payment on
acceptance of Your order and will take subsequent payments in advance on the invoice
date for each storage period or other date agreed with You (Due Date). It is Your
responsibility to see that payment is made directly to FO on time and in full throughout
the storage period. You can pay using a debit card or credit card or by direct debit, in which
case the designated bank account will be charged automatically on each Due Date. FO
does not normally bill for fees but will issue an electronic invoice following payment. Any
Storage Fees paid by direct transfer will not be credited to Your account unless You
identify the payment clearly and as directed by FO and FO shall have no liability to and
shall be indemnified by You if FO takes steps to enforce the Agreement (including the sale
of Goods) due to Your failure to identify a payment. FO will not accept that payment has
been made until it has received cleared funds; (b) a Late Payment Fee each time a payment
is late or cancelled; (c) any costs incurred by the FO in collecting late or unpaid Storage
Fees, or in enforcing this Agreement in any way, including but not limited to postal,
telephone, unit inventory, debt collection, personnel and/or default action costs and
associated legal and professional fees; (d) any government taxes or charges (including any
value added tax or insurance premium tax) levied on any supplies made under this
Agreement; and (e) the Cleaning Fee or charges for repairs, to be invoiced at FO’s
discretion as per Condition 20;. Where You have more than one agreement with FO, all
will form one account and FO may in its sole discretion apply any payment made by You
or on Your behalf on this Agreement against the oldest amount due from You to FO on
any agreement in the account. If You make a part payment of any Storage Fees due to FO
and FO retains Your part payment, this will not affect FO’s ability to take any action
against You or to exercise any rights FO has under this Agreement in respect of the Storage
Fees which remain outstanding from You. The time period from which FO may take such
action will still start from the Due Date when the original Storage Fees were due and the
Due Date will not be extended as a result of Your part payment.
DEFAULT – RIGHT TO SELL OR DISPOSE OF GOODS:
6. FO takes the issue of prompt payment seriously and has a right of lien, which is a right
to seize and sell or otherwise dispose of some or all of the Goods as security for Your
obligation to make payments under this Agreement. If any sum owing to FO and other
fees related to it are not paid when due (Debt), You authorise FO without further notice
to: (a) refuse You and Your Agents access to the Goods, the Unit and the Facility and
overlock the Unit until the Debt has been paid in full; (b) enter the Unit and inspect and/or
remove the Goods to another unit or site and to charge You for all reasonable costs of
doing so on any number of occasions; and (c) apply the Deposit against the Debt and, if
insufficient to clear it in full, hold onto and/or ultimately sell or dispose of some or all of
the Goods in accordance with Conditions 8 to 10. You acknowledge that (a) FO shall be
entitled to continue to charge for storage from the date the Debt becomes due until payment
is made in full or the Goods are sold or disposed of; (b) FO will sell the Goods as if FO
was the owner and will pass all rights of ownership in the Goods to the buyer; and (c) if
You do not pay fees on the Due Date, the value of any discounts and special offers
(including periods of free storage) which You have received will be payable by You in
7 On expiry or termination of this Agreement, if You fail to remove all Goods from the
Unit, FO is authorised to treat the Goods as abandoned and may sell or dispose of all Goods
by any means in accordance with Conditions 8 to 10. You are liable for Storage Fees for
the period from abandonment to the sale or disposal of the Goods together with any costs
of disposal (Debt).
8. Before FO sells or disposes of the Goods, it will give You notice in writing directing
You to pay (if You are in default) or collect the Goods (if they are treated as abandoned).
This notice will be sent by registered or recorded delivery to the postal address last notified
by You to FO in writing and by email and/or social media. If no address within the UK
has been provided, FO will use any land or email address or social media details it holds
for You and any ACP. If You fail to pay the Debt and/or collect the Goods (as appropriate)
FO will access the Unit and begin the process to sell or dispose of the Goods. You consent
to and authorise the sale or disposal of all Goods without further notice regardless of their
nature, content or value. FO will sell the Goods for the best price reasonably available in
the open market, taking into account the costs of sale. FO may also require payment of
default action costs, including any costs associated with accessing the Unit and disposal
or sale of the Goods, which shall be added to the Debt.
9. Sale proceeds will be applied first against the cost of removal and sale of Goods and
second to pay the Debt. If sale proceeds do not discharge all of these costs and the Debt,
You must pay FO the balance within 7 days of a written demand from FO. FO may take
action to recover the balance and any legal and administration costs incurred in doing so.
If sale proceeds exceed the amount due from You, FO will hold the balance for You but
no interest will be payable on it.
10. If, in the opinion of FO and entirely at FO’s discretion, the Goods are either not
saleable, fail to sell when offered for sale, or are not of sufficient value to warrant the
expense of attempting to sell, You authorise FO to treat the Goods as abandoned and FO
may dispose of all Goods by any means at Your cost. FO may dispose of the Goods at
FO’s discretion in the event that (a) Goods are damaged due to fire, flood or other event
that has rendered them, in the opinion of the FO, severely damaged, of no commercial
value, or dangerous to persons or property, or (b) Goods may contain personal data
belonging to You or others. FO does not need Your prior approval to take this action but
will send Notice to You within 7 days of assessing damaged Goods.
11. Any items left unattended in common areas or outside Your Unit at any time shall be
treated as abandoned and may at FO’s discretion be moved, sold or disposed of
immediately with no liability to FO.
12. You have the right to access the Unit during Access Hours as posted by FO and subject
to the terms of this Agreement. FO will try to provide advance warning of changes to
Access Hours by notice at the Facility and/or by SMS or email, but reserves the right to
change Access Hours temporarily to other reasonable times without giving prior notice.
13. Only You or others authorised or accompanied by You (Your Agents) may access the
Unit. You are responsible for and liable to FO and other users of the Facility for Your own
actions and those of Your Agents. FO may (but is not obliged to) require proof of identity
from You or any other person at any time and, at FO’s sole discretion, may refuse access
to any person who is unable to produce satisfactory proof.
14. FO may refuse You access to the Unit and/or the Facility where moneys are owing by
You to FO, whether or not a formal demand for payment has been made, or if FO considers
the safety or security of any person, unit or goods on or at the Facility has been threatened
or may be put at risk.
15. You should not leave a key with or permit access to the Unit to any person other than
Your own Agent who is responsible to You and subject to Your control. If You do so, it
is at Your own risk.
16. You authorise FO and its agents and contractors to enter the Unit in the following
circumstances and to break any lock if reasonably necessary to gain entry: (a) on not less
than 7 days’ notice to inspect or carry out repairs or alterations to the Unit or any other
part of the Facility; (b) without prior notice (but with notice as soon as practicable after
the event) in the event of an emergency (including for repair or alteration) or to prevent
injury or damage to persons or property; (c) if FO believes the Unit is being used to store
prohibited goods or for a prohibited purpose; (d) if FO is obliged to do so by law, by the
Police, Fire Services, Trading Standards, HM Revenue & Customs, other competent
authority or by a Court Order; or (e) to relocate the Goods or exercise FO’s lien or power
of sale or disposal in accordance with this Agreement.
17. You will be solely responsible for securing the Unit and ensuring it is locked so as to
be secure from unauthorised entry at all times when You are not in the Unit. FO will not
be responsible for securing any unlocked Unit. You are not permitted to apply a padlock
or other device to the Unit in FO’s overlocking position and FO may have any such
padlock or device forcefully cut off at Your expense. Where applicable, You will secure
the external gates and/or doors of the Facility.
18. You must not store (or allow any other person to store) any of the following in the
Unit: (a) food or perishable goods unless securely packed so they are protected from and
do not attract vermin; (b) any living creatures; (c) combustible or flammable substances
such as gas, paint, petrol, oil, cleaning solvents or compressed gases; (d) firearms,
explosives, weapons or ammunition; (e) chemicals, radioactive materials, biological
agents, toxic waste, asbestos or other potentially hazardous substances; (f) any item that
emits fumes, or odours; (g) any illegal item or substances or goods illegally obtained such
as illicit (counterfeit/smuggled) tobacco or alcohol and unlicensed or unsafe goods (such
as toys, electrical goods, medicines, aerosols, cosmetics, fireworks); (h) goods which are
environmentally harmful or that are a risk to the property of any person; (i) currency, deeds
and securities; and (j) items which are unique in nature and/or where the value to You
cannot be assessed on a financial basis. You will be liable under Condition 29 for any
breach of this Condition 18.
19. You will use the Unit solely for the purpose of storage and shall not (or allow any other
person to): (a) use the Unit as offices or living accommodation or as a home, business or
mailing address; (b) use or do anything at the Facility or in the Unit which may be a
nuisance to FO or any other person (including the escape of any substance or odour from
or generation of noise or vibration which may be heard or felt outside the Unit); (c) use or
do anything at the Facility or in the Unit which may invalidate or increase premiums under
any insurance policies of FO or any other person; (d) paint or make alterations to or attach
anything to the internal or external surfaces of the Unit; (e) connect or provide any utilities
or services to the Unit unless authorised by FO; (f) cause damage to the Unit or any part
of the Facility (which includes by removal, haulage or delivery contractors); or (g) create
any obstruction or leave items or refuse in any common space within the Facility.
20. You must maintain the Unit by ensuring it is clean and in good repair. In the event of
uncleanliness or damage to the Unit or Facility, FO will be entitled to retain the Deposit,
charge a Cleaning Fee, and/or claim full reimbursement from You of the reasonable costs
of repairs, replacement, restoration, proper compensation or disposal of refuse.
21. You must (and ensure that Your Agents) use reasonable care on site and have respect
for the Facility and other unit users, inform FO of any damage or defect immediately it is
discovered and comply with the reasonable directions of FO’s employees, agents and
contractors and any other regulations or policies for the use, safety and security of the
Facility as FO shall issue periodically.
22. This Agreement does not confer on You any right to exclusive possession of the Unit
and FO reserves the right to relocate You to another Unit not smaller than the current Unit:
(a) by giving 14 days’ notice during which You can elect to terminate this Agreement
under Condition 37; or (b) on shorter notice if an incident occurs that requires the Unit or
section where it is located to be closed or sealed off. In these circumstances, FO will pay
Your reasonable costs of removal if approved in writing by FO before removal. If You do
not arrange removal by the date specified in FO’s notice, then You authorise FO and its
agents to enter the Unit and move the Goods as Your agent on Your behalf and at Your
risk (except for damage caused wilfully or negligently which is subject to the limitations
in Condition 27). Following removal this Agreement will be varied by substitution of the
new Unit number but otherwise continues on the same terms at the storage rates in force
for the original Unit at the time of the removal.
23. You must ensure the Unit is suitable for the storage of the Goods intended to be stored
in it and You are advised to inspect the Unit before storing Goods and periodically during
the storage period. FO makes no warranty or representation that any unit is suitable for
any particular goods and accepts no liability in this regard. Unit sizes are approximate. If
You have exact requirements, You must check with FO before signing this Agreement as,
by signing, You agree to the actual size of the Unit and not any represented unit size.
24. FO may refuse storage of any Goods or require You to remove Goods if in FO’s opinion
storage of such Goods creates a risk to the safety of any person or property.
25. You must give notice to the FO in writing of the change of any contact details on this
Agreement for You or the ACP within 48 hours of any change. You agree FO is entitled
to discuss any default by You with the ACP registered on the front of this Agreement.
RISK AND RESPONSIBILITY:
26. FO will not be liable for any loss or damages suffered by You as a result of You not
being able to access the Facility or the Unit, regardless of the cause.
27. The Goods are stored at Your sole risk and responsibility and You shall be responsible
for and bear the risk of any and all theft, damage to, and deterioration of the Goods caused
by any reason. FO excludes all liability in respect of (a) loss or damage to Your business,
if any, including consequential loss, lost profits or business interruption; (b) loss of or
damage to Goods or any claim for return of the Storage Fees except where this results from
FO’s negligence or breach of contract, in which case FO’s liability will be limited to the
sum of £100 in total. FO does not exclude liability for physical injury to or the death of
any person which is a direct result of negligence or wilful default on the part of FO, its
agents and/or employees.
28. Subject to clause 44 if applicable, FO does not insure the Goods and it is a condition
of this Agreement that the Goods remain adequately insured at all times for their
Replacement Value (as set out on the cover sheet) while they are in storage. You warrant
that such cover is in place, will not lapse and that the aggregate value of Goods in the Unit
from time to time will not exceed the insured value. FO does not give any advice
concerning insurance cover given by any policy and You must make Your own judgment
as to adequacy of cover even when arranged by the FO. Inspection of any insurance
documents provided by You to demonstrate cover does not mean FO has approved the
cover or confirmed it is sufficient.
29. It will be Your responsibility to compensate FO for the full amount of all claims,
liabilities, demands, damages, costs and expenses (including any reasonably incurred legal
and professional fees) incurred by FO or third parties (Liabilities) resulting from or
incidental to (a) the use of the Unit (including but not limited to the ownership or storage
of Goods in the Unit, the Goods themselves and/or accessing the Facility) or (b) breach of
this Agreement by You or any of Your Agents or (c) enforcement terms of this Agreement.
30. You agree to comply with this Agreement and all laws and regulations relevant to the
use of the Unit. This includes laws relating to material which is stored and the manner in
which it is stored. You will be responsible for all Liabilities resulting from such a breach.
31. If FO has reason to believe that You are not complying with all relevant laws FO may
take any action it considers necessary, including, but not limited to, action outlined in
Conditions 16 and 37, contacting, cooperating with and/or submitting Goods to relevant
authorities, and/or immediately disposing of or removing Goods at Your expense. You
agree that FO may take such action at any time even though FO could have acted earlier.
32. FO shall not be considered to be in breach of this Agreement nor liable for any delay
in performing or failure to perform any of its obligations under this Agreement or any
resulting loss or damage to Goods if such delay, failure, loss or damage results from events,
circumstances or causes beyond FO’s reasonable control. Such circumstances include (but
are not limited to) any Act of God, riot, strike or lock-out, trade dispute or labour
disturbance, accident, breakdown of plant or machinery, fire, flood, shortage of labour,
materials or transport, electrical power failures, threat of or actual terrorism or
environmental or health emergency or hazard or recommended restrictions, or entry into
any unit including the Unit or the Facility by, or arrest or seizure or confiscation of Goods
by, competent authorities. If this happens, FO will not be responsible for failing to allow
access to the Goods, Unit and/or the Facility for so long as the circumstances continue.
FO will try to minimise any effects arising from such circumstances.
33. FO collects information about You and any ACP on registration and whilst this
Agreement continues, including personal data (Data). FO processes Data in accordance
with the General Data Protection Regulation and all associated laws. Details on how FO
uses Data and Your rights in relation to Data are set out in FO’s Privacy Notice which can
be viewed on its website at www.barn-store.co.uk. You confirm any ACP has consented
to You supplying Data to FO on these terms.
34. If You give consent, FO will use Data for feedback purposes, including to provide
information on products or services provided by FO in response to requests from You or
if FO believes they may be of interest. Your choice with regard to the relevant use of Data
is indicated in the cover sheet and can be changed at any time by contacting FO.
COMMUNICATIONS AND NOTICE :
35. FO can send You notifications regarding day to day matters and minor changes to this
Agreement by email and/or by SMS if You have agreed to receive notifications by SMS.
These notifications will be effective one hour after sending or immediately if they relate
to an urgent problem or emergency. We may also use Your social media accounts.
36. Notices to be given by FO or You for more significant changes to the services and
these terms or to enforce rights under this Agreement (such as ending the Agreement,
changing prices, significant disruptions or enforcing FO’sright to sell or dispose of Goods)
must be in writing and must either be delivered by hand, pre-paid post or email. Notices
shall be considered to have been received at the time of delivery by hand, one day after
sending by email or 48 hours after posting. Notices from FO to You will be sent to the
addresses on the cover sheet or the most recent address in England and/or email address
notified by You to FO and/or Your social media accounts. In the event of not being able
to contact You at the last notified postal or email address, Notice will be considered as
having been given to You if FO serves that Notice on the ACP as identified on the front
of this Agreement at the last notified postal or email address of the ACP. Any notice from
You must be sent to the FO by hand or by post to the address on the cover sheet or by
email. In the event that there is more than one storer named on the Agreement, Notice to
or by any single storer is agreed to be sufficient for the purposes of any Notice requirement
under this Agreement.
CANCELLING OR ENDING THE AGREEMENT:
37. If You signed up without coming into the Facility, then You have 14 days after FO
confirms acceptance of the order to change Your mind (cooling off period). If You cancel
during this period a refund will be provided based on the length of storage You have taken
prior to cancelling and all Goods being removed from the Unit. FO can use any payment
made by You to settle some or all of this. You can cancel by email, post or telephone call
to FO referring to Your name, address and date of order.
38. Unless otherwise agreed in writing by both parties, either FO or You may end this
Agreement at any time by giving the other party written Notice. The date on which the
Agreement will end (the Termination Date) must be at least the number of days indicated
on the cover sheet. In the event of illegal or environmentally harmful activities on Your
part or a breach of this Agreement (which, if it can be put right, You have failed to put
right within 14 days of notice from FO to do so), FO may terminate the Agreement
immediately by Notice. FO is entitled to retain from the Deposit, or make a charge for,
apportioned Storage Fees if less than the required Notice is given by You. You must
remove all Goods in the Unit before the close of business on the Termination Date and
leave the Unit in a clean condition and in a good state of repair to the satisfaction of FO.
In the event that Goods and/or rubbish are left in the Unit after the Termination Date,
Conditions 7 and 20 will apply. You must pay any outstanding Storage Fees and any other
fees or expenses owed to FO up to the Termination Date, or Conditions 6 to 10 may apply.
Any calculation of the outstanding fees will be by FO. If FO enters the Unit for any reason
and there are no Goods stored in it, FO may terminate the Agreement without giving
advance Notice but will send Notice to You within 7 days.
39. You agree to examine the Goods carefully on removal from the Unit and must notify
FO of any loss or damage to the Goods as soon as is reasonably possible.
40. Termination or expiry of this Agreement shall not affect any rights, remedies,
obligations or liabilities of FO or You that came into effect during the life of the
Agreement. This includes the right to claim damage for breach of the Agreement, liability
for outstanding monies, property damage, personal injury, environmental damage and
legal responsibility under this Agreement.
OTHER IMPORTANT TERMS:
41. FO may vary the Storage Fee or other terms of this Agreement and add new terms and
conditions as long as such changes are notified to You in writing. The modified terms will
take effect on the first Due Date occurring not less than 28 days after the date of FO’s
notice. You may end this Agreement without charge before the change takes effect by
giving notice in accordance with Condition 36. Otherwise, Your continued use of the Unit
will be considered as Your acceptance of and agreement to the amended terms.
42. You acknowledge and agree that :(a) the terms of this document constitute the whole
agreement with FO and, in entering this Agreement, You do not rely on any statement,
promise, representation, assurance or warranty which is not set out in this Agreement; (b)
any descriptions or illustrations on our website are published for the sole purpose of giving
an approximate idea of the services described in them but they will not form part of this
Agreement or have any contractual force; (c) the terms of this Agreement apply to the
exclusion of any other terms that You seeks to impose or incorporate, or which are implied
by law, trade custom, practice or course of dealing; (d) You have raised all queries relevant
to Your decision to enter this Agreement with FO and FO has, prior to You entering into
this Agreement, answered all such queries to Your satisfaction; (e) any special terms
agreed between You and FO, been recorded in writing and incorporated into the terms of
this Agreement; (f) if FO decides not to exercise or enforce any right that it has against
You at a particular time, then this does not prevent FO from deciding to exercise or enforce
that right at a later date unless FO tells You in writing that FO has waived or given up its
ability to do so; (g) it is not intended that anyone other than You and FO will have any
rights under this Agreement and accordingly the Contracts (Rights of Third Parties) Act
1999 shall not apply to it; (h) if any provision or part-provision of this Agreement is or
becomes invalid, unlawful or unenforceable to any extent, it shall be treated as deleted, but
that shall not affect the validity and enforceability of the rest of this Agreement; (i) You
may not assign or transfer any of Your rights under this Agreement or part with possession
of the Unit or Goods whilst they are in the Facility; (j) FO may transfer its rights under
this Agreement to another organisation and will let You know if it plans to do this; and (k)
where there are two or more joint Storers, each person takes on the obligations under this
43. This Agreement shall be governed by English law and any dispute or claim that either
party brings will be decided by the Courts of England and Wales. The parties must first
try to settle any dispute in connection with this Agreement by mediation. Such mediation
is to be conducted by a mediator who is independent of the parties and appointed by
agreement of the parties. It is a condition precedent to the right of either party to commence
arbitration or litigation other than for emergency interlocutory relief, that it has first offered
to submit the dispute to mediation.
INSURED CONTRACTOR – If such insurance has been agreed to
44. FO shall take out and maintain a contract of insurance in accordance with a Summary
of Insurance document provided to You. This will provide cover for the Goods for the
value stated as the full total replacement value of the Goods as new on the cover sheet.
FO does not carry out any valuation of the Goods and is not responsible for ensuring that
the full replacement value as new as stated by You in the cover sheet is an accurate or true
valuation of the full replacement value as new of the Goods at any time. You are
responsible for ensuring that insurance cover for the value of Goods insured is maintained
at an adequate level throughout the period of this Agreement. If loss or damage occurs to
the Goods as a result of any matter which may result in a claim under FO’s insurance
policy, after receipt from You of a written request to notify a claim, FO will notify its
insurer promptly of the claim. For the purposes of processing any such claim, You shall
provide FO, FO’s insurer or any of its agents appointed to investigate such claim (such as
a loss adjuster) with such information and evidence as may reasonably be required in
relation to the claim. FO shall pay or arrange for payment to You that part of any proceeds
of any claim made by FO which relates to damage or loss to the Goods after deduction of
any outstanding sums due to FO from You. In the event that FO makes a claim under its
insurance policy in respect of loss or damage to the Goods, You acknowledge that FO’s
liability to make any payments to You in relation to such claim is restricted to payment to
You of the amount that FO recovers from its insurer under its insurance policy in relation
to the Goods. Whilst FO will notify claims to its insurer, FO is not under any circumstances
obliged to start or threaten to start any legal proceedings in relation to any such claim.
Nothing in this Agreement shall make or be deemed to make FO Your agent. If You fail
to pay any insurance charges then any insurance cover in respect of the Goods will cease
immediately from the date such charges are due.
If you would like to arrange a visit or have a question regarding Barn Store Henley-on-Thames, please complete the form. We will be in touch as soon as we can.
I won’t hesitate to recommend your Barn Store to others (and I have already done so). I always felt safe and it was great to be able to get things in and out so easily. Many thanks for your great service.