Privacy Policy for Barn-Store.co.uk

Effective Date: [Insert Date]

Barn Store (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.barn-store.co.uk and use our services.

By using our website, you agree to the terms of this policy. If you do not agree, please do not use our website.

1. Who We Are

Barn Store provides secure, convenient, and flexible self-storage solutions at various locations across the UK. We are the data controller for the purposes of the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We may collect and process the following data about you:

a) Information You Give Us:

  • Name

  • Address

  • Email address

  • Phone number

  • Details about your storage requirements

b) Information We Collect Automatically:

  • IP address

  • Browser type and version

  • Time zone setting

  • Browser plug-in types and versions

  • Operating system and platform

  • How you interact with our site (via cookies and analytics)

3. How We Use Your Information

We use your information to:

  • Provide self-storage services

  • Respond to your inquiries

  • Send you service updates

  • Comply with legal obligations

  • Improve our website and customer experience

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Legal obligation: To comply with regulatory or legal obligations.

  • Legitimate interests: To improve our services and protect our business.

  • Consent: Where applicable, such as for marketing communications (you can withdraw at any time).

5. Sharing Your Information

We do not sell your data. We may share your information with:

  • Service providers (e.g., IT and payment processors)

  • Legal and regulatory authorities if required

  • Other Barn Store franchisees, if relevant to your inquiry

  • Professional advisers (e.g. accountants, legal counsel)

All third parties are required to respect the security of your data and treat it in accordance with the law.

6. Data Retention

We retain personal data only as long as necessary:

  • For the purposes it was collected

  • To comply with legal obligations

  • To resolve disputes and enforce our agreements

Typically, customer data is retained for 7 years following the end of your storage agreement, in line with HMRC requirements.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of your data

  • Request erasure of your data

  • Object to processing

  • Request restriction of processing

  • Data portability

  • Withdraw consent (if applicable)

To exercise your rights, please contact us at:

Email: [email protected]
Phone: 02392 384888
Address: Barn-Store, Offwell Farm, Portchester Lane, Southwick, PO17 6DX

If you’re not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

8. Cookies

We use cookies to enhance your experience, analyze traffic, and personalise content. You can manage cookie settings in your browser. For more information, see our Cookie Policy (link if available).

9. Security

We take appropriate security measures to prevent loss, misuse, and unauthorised access to your data. However, no online data transmission is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of significant changes by updating the policy on our website. Please check back regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Barn Store
Email: [email protected]
Phone: 02392 384888
Address: Barn-Store, Offwell Farm, Portchester Lane, Southwick, PO17 6DX
Website: www.barn-store.co.uk